Locked module from NetBurner

[cegelec]

Hello,
I have received new NetBurner module MOD5234. Usually I have no problem to upload new software into it. However, in this case AutoUpdate asks me for User Name and password which I never had put before. I have to upoload software via RS232 now. Is there any solution to reset password and username?

Thank You,
Jan Mrazek

[tod]

I just downloaded the latest NNDK last week and that's not happening to me. If you're trying to do autoupdate from inside Eclipse make your first step trying to do it outside of Eclipse. Launch autoupdate.exe (nburn\pcbin\AutoUpdate.exe) from the Windows explorer. If that doesn't work, try right clicking on the .exe and setting the compatability mode to XP and enable it to run as admin (see the image - assumes you're running Win 7). Is it possible something OS related is asking for the username and password?

AutoUpdate.png (51.96 KiB) Viewed 5329 times

[cegelec]

Hi,
thank You for the answer. I tried to do it as You wrote, but it didnt help. I have no problem to download software to other modules I have (let's say I have 10 of them). It seems it is connected with that one specific module itself. IMHO this module had already been by customer and it came back to NB for repair or NB had tested some application before they sent it to me. So there is an user/password set from previous app.

The XP compatibility issue - I am Win XP user, so I hope it runs in XP compatible mode as default.

Jan Mrazek

[tod]

I can't tell but I thought you said you uploaded a new firmware load via RS232 but the problem was still happening. If not there is a way to install an authentication function for AutoUpdate. If you look at nburn\Examples\AutoUpdateFeatures\main.cpp you'll see how it's done. You can always try a username of NetBurner and a password of "password". Maybe they loaded that demo as the default. I would still think that once you make a new load you would wipe all this out.

[cegelec]

Thanks for reply, Tod. I had the same idea, that the username and password will disappear by uploading new software, but it seems it doesn't work. I tried that workaround by writing authentification function but with no effect. I tried to test it on different module and it worked fine. AutoUpdate worked and the username and password was that from example. But in that specific module - still the same issue. I have no other idea how to erase name and password given in the module.

Jan

[cegelec]

Thank You for your answers, Tod, I "solved" the problem... I hope you won't kill me:). I found an IP addresses collision on our intranet, so I wasn't connecting to netburner but to the regular PC:). As we need it, I use static IP addresses and I picked one address from range reserved for this "static IP purpose", but it was already occupied.

Sorry for bothering You, hope it will help someone in the future...

Jan

[tod]

No problem, one reason I try and answer questions (especially the ones I don't know much about) is so that I can learn. I didn't even know you could authenticate AutoUpdate until I saw your post.