Product confusion (sales enquiry)
Posted: Fri Jun 10, 2011 8:42 am
Totally new to NetBurner so excuse my newbie questions...
Due to memory sizing we are considering moving our (small qty) product from a Rabbit base to NetBurner and I am just trying to understand the cost ramifications at a module level and also ongoing software costs. Our other alternative is to use dual Rabbit processors.
I have spent a little time looking over the various products and I must admit I find it difficult at times to understand the specs and differences particularly as you move into the the cased or larger dev systems. I couldn't find a comparison matrix anywhere across your product range which was most surprising. It would be most useful ! I sort of created my own at least for processors from the various specs which often come from your store descriptions rather than the product pages and seems to crop up in many inconsistent places of the web site.
For example when I was looking for some entry level hardware to try things out ... aside from the board layout I 'm looking for functionality differences between the 5270LC dev kit and the SB72 dev kit ( is there a SB72LC dev kit ?) . The SB72 is based on the 5272 of course but the spec sheet on the 5272 states 2MB or RAM and yet the SB72 dev kit store entry says 512K The SB72EX does have 2MB Flash rather than 512K I believe. A comparison matrix would be most helpful across the full product range.
We may well opt for a mixture of modules, both cased and uncased depending on customer requirement. Our product has loadable personalities which might well mean we offer both smaller Flash and larger Flash variants. Additionally we use two serial ports in our product which means for debug purposes we will need to develop on at least a three serial port device I believe. The 5270 lists 3 UARTS but I dont think that helps does it ?
I couldn't find a clear expanation of the licensing model and ongoing costs for the IDE. From what I can gleam you purchase a development kit for a specific product model to which the software is restricted. This license gives you perpetual use of the software but you only receive updates for 12 months and support for 90 days . I assume this starts from installation. After 12 months you buy update packs that extend you another year. Is that all correct ?
So ... if we developed on a 4 serial port piece of hardware like the PK70EX232 but wished to ship our product based on a two port SB72EX either 2MB or 512K or the SB72 board or even use the module level option 5270 and 5272 processors in 512K and 2MB memory variants are we going to have to end up purchasing and maintaining 6+ different licenses ? I realise we likely won't end up with all of these but it's the principle I'm trying to understand, for example that a 512K, 2MB and 4MB product all based on the same processor module require independent licences plus more licences still if that processor is installed in some of your cased hardware products.
I am looking at the Support and Maintenance offerings in the NetBurner store - are these all the separate variations ? If I buy one development system do I just purchase additional licences for the other platforms here ?
We are a really small company so these costs are significant.
regards Kevin
Due to memory sizing we are considering moving our (small qty) product from a Rabbit base to NetBurner and I am just trying to understand the cost ramifications at a module level and also ongoing software costs. Our other alternative is to use dual Rabbit processors.
I have spent a little time looking over the various products and I must admit I find it difficult at times to understand the specs and differences particularly as you move into the the cased or larger dev systems. I couldn't find a comparison matrix anywhere across your product range which was most surprising. It would be most useful ! I sort of created my own at least for processors from the various specs which often come from your store descriptions rather than the product pages and seems to crop up in many inconsistent places of the web site.
For example when I was looking for some entry level hardware to try things out ... aside from the board layout I 'm looking for functionality differences between the 5270LC dev kit and the SB72 dev kit ( is there a SB72LC dev kit ?) . The SB72 is based on the 5272 of course but the spec sheet on the 5272 states 2MB or RAM and yet the SB72 dev kit store entry says 512K The SB72EX does have 2MB Flash rather than 512K I believe. A comparison matrix would be most helpful across the full product range.
We may well opt for a mixture of modules, both cased and uncased depending on customer requirement. Our product has loadable personalities which might well mean we offer both smaller Flash and larger Flash variants. Additionally we use two serial ports in our product which means for debug purposes we will need to develop on at least a three serial port device I believe. The 5270 lists 3 UARTS but I dont think that helps does it ?
I couldn't find a clear expanation of the licensing model and ongoing costs for the IDE. From what I can gleam you purchase a development kit for a specific product model to which the software is restricted. This license gives you perpetual use of the software but you only receive updates for 12 months and support for 90 days . I assume this starts from installation. After 12 months you buy update packs that extend you another year. Is that all correct ?
So ... if we developed on a 4 serial port piece of hardware like the PK70EX232 but wished to ship our product based on a two port SB72EX either 2MB or 512K or the SB72 board or even use the module level option 5270 and 5272 processors in 512K and 2MB memory variants are we going to have to end up purchasing and maintaining 6+ different licenses ? I realise we likely won't end up with all of these but it's the principle I'm trying to understand, for example that a 512K, 2MB and 4MB product all based on the same processor module require independent licences plus more licences still if that processor is installed in some of your cased hardware products.
I am looking at the Support and Maintenance offerings in the NetBurner store - are these all the separate variations ? If I buy one development system do I just purchase additional licences for the other platforms here ?
We are a really small company so these costs are significant.
regards Kevin