NetBurner Community Forum

Thanks for all your help!

New development. The firmware isn't staying in the device post power cycle. I unplugged the device to return it to my equipment rack, and it went back to doing what it was doing. Reloaded the firmware and it locked within 5 seconds.

I powercycled the unit again, and same ...

Gave you a call. left message.

Is there another utility to try to upload firmware? I am using the autoupdate.exe application.

East Coast US.

I'd like to ship this back to you so maybe you could figure it out. It's just a constant red light and the web interface displays "Time Not Valid". Not sure if it was damaged in shipping or not. It was packed well.

I submitted an RMA request, but haven't heard anything back.

Can you verify that PK70-NTPApp_APP.s19 is the correct file to load for this unit?

I purchased the GPS antenna that was an option.

The antenna is outside with a 360 clear view of the sky.

Left for an hour. No signal.

Just got my NTP server and set it up on the network. Optional GPS antenna attached with clear view of sky. I am not getting a green light on Stratum 1, just a red light, and a "Time not valid" message on the internal website. Attempted a firmware upgrade, which reported successful, but no change ...